What is included in the rack rate?
Rack rates (rates without any discount) include daily continental breakfast. This is only valid for stays of 3 nights or more. All rate plans include daily maid service, complimentary in-room internet access & cable TV.
What are your booking terms?
We require a 3 night deposit per week to guarantee your reservation, with the balance due on arrival. For reservations of 3 nights or less, full payment is required to guarantee confirmation.
What’s your cancellation policy?
Deposits are non refundable for cancellations received within 14 days of arrival. Cancellations received more than 14 days prior to arrival date will receive a full refund on their deposit.
Please note that for bookings during the period, December 20th - January 8th, there is a minimum stay of 7 nights and deposits are non refundable for cancellations received within 45 days of arrival. Cancellations received more than 45 days prior to arrival will receive a full refund on their deposit.
Refunds are not offered for no-shows, early checkouts or same day cancellations.
Group bookings of 5 apartments or more: Cancellations for group bookings must be received more than 45 days prior to arrival in order to receive a refund on the deposit.
What credit cards do you accept to pay the deposit?
We accept Visa, Mastercard, Discover and American Express